Privacy Policy

PRIVACY POLICY

Effective June 24, 2026

The sole proprietorship The Chair Atelier attaches paramount importance to the confidentiality and security of your personal data.

The purpose of this Privacy Policy is to transparently inform you about how we collect, use, store, and protect your data when you visit and make purchases on the website [Your website URL] (hereinafter "the Site").

1. Data Controller

The data controller for personal data collected on the Site is:

  • Company Name: The Chair Atelier

  • Operator Name: Maillard David

  • Contact email address: contact@thechairatelier.com

2. What data do we collect?

When you use the Site and manage your chair orders, we may collect the following data:

  • Order and delivery information: Name, first name, shipping and billing address, email address, phone number.

  • Payment information: Payment data (credit card numbers) is processed securely by our payment providers. The Chair Atelier never has access to your bank details.

  • Navigation data (Cookies): IP address, browser type, browsing history on our Site, products viewed.

3. Why do we collect your data?

The processing of your personal data is based on strict legal grounds (performance of the sales contract, legal obligation, or your consent). We use your data for:

  • Managing your orders: Processing, packaging, shipping, and delivery of your chairs, as well as issuing your invoices.

  • Customer service: Answering your questions, handling complaints, product returns, or warranty applications.

  • Improving the Site: Analyzing navigation to optimize the user experience in our shop.

  • Marketing communication: Sending you our newsletter or promotional offers, only if you have expressly ticked the box to give your consent.

4. Who has access to your data?

Your personal data is strictly confidential. It is never sold, rented, or transferred to third parties for commercial purposes.

It is only transmitted to our trusted service providers essential for the proper functioning of the shop:

  • The e-commerce platform: Shopify, which powers our site.

  • Carriers: Colissimo, Chronopost, Mondial Relay, or a specific furniture carrier to transport and deliver your chairs.

  • Payment providers: PayPal to secure your transactions.

Some of these providers (such as Shopify or PayPal) may process data outside the European Union, but these transfers are strictly governed by contractual clauses ensuring an optimal level of protection in compliance with the GDPR.

5. Data retention period

We only retain your data for the period strictly necessary for the purposes for which it was collected:

  • Order data: Retained for the duration of the business relationship, then archived for 10 years to comply with our French accounting and tax obligations.

  • Data for the newsletter: Retained as long as you do not unsubscribe (an unsubscribe link is present in each email).

  • Cookies: Retained for a maximum period of 13 months.

6. Your rights (in accordance with GDPR)

As a user residing in the European Union, you have specific rights regarding your personal data:

  • Right of access: You can request a copy of the data we hold about you.

     

  • Right of rectification: You can request the correction of inaccurate or incomplete data.

     

  • Right to erasure ("Right to be forgotten"): You can request the deletion of your personal data (to the extent that this does not prevent a legal obligation to retain data, such as invoices).

     

  • Right to object and withdraw: You can object to receiving marketing communications at any time.

To exercise any of these rights, simply contact us by email at: contact@thechairatelier.com. We will respond to you within a maximum of one month.

7. Data Security

We implement all necessary technical and organizational measures (use of SSL/HTTPS encryption protocol, restricted access, secure passwords) to protect your data against any destruction, loss, alteration, or unauthorized access.

8. Changes to the Privacy Policy

The Chair Atelier reserves the right to modify this Privacy Policy at any time, particularly to comply with legal developments. Modifications will take effect upon their publication on the Site.